SD203 Senior Operations Manager (Arvato)
We are looking for the best SENIOR OPERATIONS MANAGER willing to participate in the growth of an important e-commerce Logistics Operations Centre of one of our top customers in the south of Madrid.
Mission: Reporting directly to the Site Manager, the mission of the position is to manage the logistics centre, organizing and supervising the different operational and management areas by leading the teams of this operation.
Responsibilities:
∙ Management of the 5 teams of the centre, creating a people-centred culture. ∙ Ensure compliance with the quality of service and coordination of the management of the teams.
∙ You will be the main point of daily communication with the client in order to meet their needs and requirements.
∙ Development of the teams of Managers in charge, as well as ensuring the correct leadership of all team members.
∙ Management of the productive activities of the work centre.
∙ Supervision and optimization of logistics processes, including returns and product reconditioning.
∙ Maintaining customer relations, satisfying their needs and responding to any possible incidents that may arise.
∙ Establish a continuous improvement plan and lean culture.
∙ Monitoring KPI (safety, quality, productivity, etc).
∙ Planning of campaigns and resources based on the client's needs.
Requirements:
More than 4 years of experience in similar LOGISTICS positions MANAGING large teams
University degree (valuable Master in logistics or supply chain management)
Fluent level of ENGLISH (B2)
Advanced level of SPANISH (C1)
Valuable experience in Lean/Continuous improvement
Position 100% on-site.
- Company
- Logística
- Ubicaciones
- Madrid
Madrid
Our Values
Our main priority is PEOPLE, taking care and help them through their path sharing our knowledge and experience to GROW together. We look at the world with CURIOSITY, our commitment is based on seeking constant IMPROVEMENT and growth, always LEARNING, to be able to ADAPT to the extraordinary and unforeseen, with the AGILITY required by today's global challenges.
Acerca de Solutions & Decisions
We are a strategic consultancy with more than 25 years of experience as specialists in Supply Chain Recruitment & Headhunting, Consulting, Training and Coaching services. We are endorsed by multiple successful projects. We connect the best Talent with the best projects and companies.
What makes us special is the deep knowledge and professionalism, based on our experience in situ on the front line in these functions. We provide tools, methodologies and optimal solutions to companies and talent to achieve joint success in the face of the extraordinary.
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